“Lori Marruffo has helped us update our files to legal standard. Contracting with VOS means we are able to delve into Lori’s 15+ years experience to come up with solutions for our personnel struggles, get morale back on-track, and make our place a more productive and fun place to work. Thank you Lori!”
— Angela Murphy, Vice-President
“We are a company that has experienced substantial growth this last year, going from 50 employees to 130 employees. We were using a well known payroll service, paying a large sum to have HR support, but getting frustrated at the lack of attention from our “dedicated” representative. Lori Marruffo, PHR from VOS was recommended to us and we haven’t looked back. She has provided us with her vast knowledge in the HR field, finalized our new handbook, helped us navigate sensitive employee issues and worked with our staff to reduce liability. She is friendly, helpful, and competent. We are thrilled to have the chance to work with her.”
— Heidi Robertson, President
“Before I hired Lori Marruffo, my business did not have any sort of Human Resources System in place. Now, I rest easy with the knowledge that I have an expert at my disposal. She a consummate professional, detail oriented and extremely easy to work with. I highly recommend Lori Marruffo for all of your Human Resources needs.”
— Tracey Papke, President
“Lori made a significant contribution to the HR strategy of Financial Accounting Services, handling the strategic and operational people aspects of the business in a very professional manner. Her achievements included:
Market review and recommendations of the remuneration and benefit strategy, resulting in increased benefits more suited to the workforce and an overall cost neutral outcome; Restructuring of employees roles, including harmonization of terms and conditions, increased employee engagement, reduction in absence and turnover; Updated our employee handbook to include current rules and regulations, keeping our company safe; Introducing competency frameworks to measure competency, provide clear structured career paths, and exceed the expectations of our company. This led to the introduction of several leadership development programs. She developed excellent relationships within the business and could be relied upon to take responsibility for any people related issues needing resolution and see them through to conclusion. Lori is a highly competent HR professional and will be a great asset to any organization. I would highly recommend her.”
— Nicole Albrecht, Partner
“Lori’s services have been an invaluable aspect of our operation as we have grown from 2 employees to 20+ and climbing over the last 3 months. Her expertise and support throughout this growth and transition phase allowed us to remain focused on our core customer needs, while concurrently building internal policies & procedures imperative to our employee retention plans. I highly recommend Lori’s company to any small business owners needing professional HR support.”
— Doug Poldrugo, President
“Being a small business owner I found it difficult to find information on HR. When I met Lori Marruffo she made it clear what I was doing right and what changes needed to be made. Not having a lot of employee’s Lori made transitioning from “letting go” employee’s to hiring new ones easier than if I was doing it alone. I am confident that Lori has helped my business stay away from any and all fines, fees and other negatives that small business owners have had issues with and made the HR not so Hard Rotten. I recommend Lori Marruffo to businesses with 2-75 employees that would appreciate some peace of mind and support.”
— Patricia Eggers, President